Grichma Trambaclal

Grichma at the Blaby branch has been so helpful with my mother's hearing aids, particularly after she lost one. Grichma dealt with us with great tact and kindness, explaining everything very clearly and being extremely flexible when we had to unexpectedly rearrange appointments. We have been very appreciate of all Grichma's help. Liz

Valley Self Storage

7 months ago

I arranged an appointment with Grichmal at Blaby Leicester. I had been offered a hearing test after my eye test. I was somewhat apprehensive. From the first I relaxed as it immediately became clear that this was a first class professional service. I was shocked when I realised how much I was missing of every day speech. With wearing masks hearing in shops or in groups getting the full story had become frustrating. During the test I realised that I had been lip reading for quite a while and masks made this impossible, hence misunderstandings and not wanting to keep asking for clarification. It was obvious that the free test was offered as a prelude to a sale, but one was never made to feel that it was a commercial exercise. When I was given the hearing aids to try it was like clear mountain air in my head. I did not want to take them out. That sold them. It was only at this point we talked about cost. It frightened me but I decided to go ahead, as the benefits were so great. I was given a day or two to think of the options, then I chose mid range appliances. These have helped greatly and it seems as if all the world has now been to elocution lessons. Part of me still wonders what the top of the range ones would have been like? I was so happy with the wax removal and how pleasantly it was done. That was a surprise, but it did help. I had not realised that would part of the test. I now have the aids and wear them comfortably. The after care and interest has been so personal and helpful, with an extra appointment offered if needed. My husband also had the hearing test. And has the aids now. Our TV volume has halved! Gordon is really enjoying his classical music again, as the whole range of sound is available to him. And we are no longer having to ask each other to repeat things. It has reduced the stresses and frustrations of a senior marriage considerably. Pillow talk is now limited though! That last thought of the day has to wait to the next morning, if we can remember it! Well done, the entire service, Heather and Gordon.

Mrs Heather Anderson

7 months ago

I visited the hearing care partnership in Coventry when I was at my lowest point in my Tinnitus journey. I cannot speak highly enough of the audiologist Grichma who was supportive, kind and patient with me. I had a hearing test undertaken, some ear wax removal (through the micro suction) and on the ear sound generators (hearing aids without amplification) purchased (and programmed for tinnitus). Grichma scheduled follow-up appointments to see how I was doing and when I needed filters changing or extra batteries on the in ear sound generators this was swift and efficient. I credit Grichma as one of the key people who has helped me get back to living my life despite my Tinnitus. I would recommend anyone who has any audiology needs to visit her and the hearing care partnership.

Kevin Burrows

7 months ago